Our TravelSafe Program guarantees your Stroller or Bassinet during air travel! Wherever your travels may take you and your family, UPPAbaby has you covered. With our TravelSafe Program, you can gate check your gear without worry. Simply register both your gear and your Travel Bag before your departure, and any damage incurred during air travel is fully covered by UPPAbaby, under the terms of your original warranty.
UPPAbaby makes innovative, high-quality strollers and car seats that fit the needs of parents, while appealing to the sense of style they’ve always had. The serial number is located on a sticker with barcode situated below the rear axle of the left side of the stroller frame. The Serial Number starts with the letters “VIS”. An example of a serial number is: VIS 03 17 AU HEN 1116 0078. Your Travel Bag Serial Number is located on a TravelSafe label inside the bag. Once this is complete, your gear is enrolled in our TravelSafe Program during the life of your original warranty. If Your Gear is Damaged During Air Travel. Make a claim by contacting HELP.UPPABABY.COM.AU within 14 days of your return and provide all of the following: 1.
The Serial Number is a long string of characters, located on a sticker with a barcode above the left rear axle of the stroller frame. On your VISTA (2014-Earlier) The Serial Number is a long string of characters, located on a sticker with a barcode on the lower left of the stroller frame. The VISTA and CRUZ TravelBag serial number is 5-digits and located on the inside of the bag by the top handle. The G-Series TravelBag serial number is located on the TravelSafe label above the Warning label on the inside of the TravelBag bottom. Once this is complete, you are ready to travel! Making a Claim with UPPAbaby.
How It Works
Prior to your departure, register both your gear and Travel Bag online. Your Travel Bag Serial Number is located on a TravelSafe label inside the bag. Once this is complete, your gear is enrolled in our TravelSafe Program during the life of your original warranty.
If Your Gear is Damaged During Air Travel
Make a claim by contacting HELP.UPPABABY.COM.AUwithin 14 days of your return and provide all of the following:
1. Name, Address & Pictures of the Serial Numbers of both gear and Travel Bag
2. Pictures of damage to gear
3. Proof of travel with departure and return dates. Accepted documents include a boarding pass, baggage ticket, or flight confirmation.
Uppababy Cruz Serial Number Year
4. Original proof of purchase for both Pram & Travel Bag in your name
Uppababy Serial Number
Regulations
Uppababy Serial Number
Your UPPAbaby gear and Travel Bag must be registered prior to your trip departure date. Program benefits are contingent upon your gear being under its original warranty. UPPAbaby cannot replace gear if lost by the airline. If you fail to register your gear, a proof of purchase must be provided in order to make a claim.